Airtel KYC fraud case: Airtel CEO warns customers against online scams; here’s how to save yourself


New Delhi: Scammers by no means appear to cease arising with new methods to deceive unsuspecting purchasers. They’re out searching once more, however this time it is within the identify of Airtel. Under the pretext of Airtel KYC service, a brand new rip-off has been circulating that requests all financial institution particulars as a treatment to a fictitious drawback. The swindle has already claimed the lives of some unsuspecting customers who’ve fallen sufferer to the con artists.

Gopal Vittal, the CEO of Airtel, has contacted his prospects to alert them about a difficulty that has purportedly victimised a number of harmless folks. He emphasises that neither Airtel nor any of its financial institution companions will ever contact a client and ask for private info, notably over the telephone.

Airtel CEO warns about KYC fraud

“The customers can get calls or messages from the fraudster claiming to be from a bank or financial institution and ask for account details or an OTP to unblock or renew the existing bank account. The details are then used to withdraw money from the customer’s bank account. I urge you therefore to pay heed and proceed with care and do not share any financial or personal information like customer ID, MPIN, OTP, etc over the phone,” mentioned Vittal in an electronic mail to his prospects

Vittal additionally cautioned prospects towards being duped by scammers who present hyperlinks to obtain a bogus financial institution app or something comparable. These con artists continuously impersonate Airtel personnel in an effort to trick you into offering your credentials.

“If a customer downloads one of these, he will be asked to enter all his bank details as well as his MPIN thereby granting the fraudster in question complete access to your bank details. Please avoid such suspicious websites and apps and avoid sharing any confidential information via email or through a click on any suspicious link in the email, even if the request seems to be from authorities like the Income Tax Department, Visa, or MasterCard, etc,” Vittal elaborated.

Here’s easy methods to keep secure from scamsters:

– Do not give out your checking account info over the telephone. Net banking passwords, web banking IDs, any unconfirmed OTPs, and IFSC codes are all examples of this.

Do not click on on any caller’s shared hyperlinks. Malware might be present in hyperlinks.

– Make no funds to any customer support agent for a telecom agency, financial institution, or different establishment utilizing UPI.

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